| Size | 35 eu | 3.5 us, 36 eu | 4.5 us, 37 eu | 5 us, 38 eu | 6 us, 39 eu | 7 us, 40 eu | 7.5 us, 41 eu | 8 us, 42 eu | 8.5 US, 43 eu | 9.5 us, 44 eu | 10, 45 eu | 11 us |
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At Mamba Kicks, we are committed to providing the best luxury sneaker shopping experience. If you are not completely satisfied with your purchase, we offer a simple and hassle-free exchange and return process to ensure your satisfaction.
All return and exchange requests must be made within 10 days of the invoice date, regardless of location. Exchanges can only be processed through our online portal at www.mamba-kicks.com. We do not offer in-person exchanges or physical store locations at this time. Returns must also be submitted exclusively online via www.mamba-kicks.com for both domestic and international orders. Items must be unworn, unused, and in their original condition with all packaging, tags, and accessories intact. We reserve the right to decline returns that do not meet these criteria. Refunds will be issued to the original payment method once the return is received and inspected. Processing times may vary depending on your payment provider. Shipping fees for returns are non-refundable, and customers are responsible for return shipping costs unless the item received was defective or incorrect.
| 5 star | 100% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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You can tell these are luxury the moment you open the box. I used the size guide and it was very accurate. Top-notch support. Very responsive and friendly.
Shoes are amazing, but the packaging had a small dent. Not a big deal since the sneakers were fine, but just something to note. Overall, great experience!
Shipping was fast and the packaging felt premium. The sizing help was spot on—perfect fit. They really helped me choose the right size and style.