Mamba Kicks FAQ

1. Are Mamba Kicks products authentic?

• Yes, absolutely! Mamba Kicks is committed to providing only authentic footwear sourced directly from reputable manufacturers. We are authorized dealers of the brands we carry, ensuring the highest quality and genuine products.

2. How can I verify the authenticity of my purchase?

• For select products, we offer a track-and-trace system. Enter the unique product code on our website to follow your shoes' journey from the factory to your doorstep, providing you with real-time information.

3. What brands does Mamba Kicks carry?

• We carry a curated selection of footwear from top brands, ensuring you have access to the latest and most stylish options. Check our website for the latest additions to our collection.

4. Can I return or exchange my purchase?

• Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, contact our customer support at contact@mamba-kicks.com, and we'll guide you through the process.

5. How do I determine my shoe size?

• Refer to our size guide available on the product pages to help you find the perfect fit. If you have further questions, our customer support team at contact@mamba-kicks.com is ready to assist you.

6. Is my personal information secure when shopping on Mamba Kicks?

• Absolutely. We take data security seriously. Our website employs encryption and follows industry best practices to protect your personal information. Your privacy is a top priority for us.

7. How can I stay updated on new arrivals and promotions?

• Subscribe to our newsletter and follow us on social media for the latest updates, exclusive promotions, and early access to new arrivals. Don't miss out on the latest trends in footwear!

8. Do you ship internationally?

• Yes, Mamba Kicks offers international shipping. During the checkout process, you can select your country, and shipping options will be provided.

9. What payment methods do you accept?

• We accept various payment methods, including major credit cards and secure online payment gateways. Your payment information is handled with the utmost confidentiality and security.

10. How can I contact Mamba Kicks customer support?

• You can reach our customer support team at contact@mamba-kicks.com. We are here to assist you with any inquiries or concerns.

Feel free to reach out if you have additional questions or need further assistance. Mamba Kicks is dedicated to providing an excellent shopping experience for our valued customers.